= auch Servicegrad
Die Lieferbereitschaft (= Servicegrad) indiziert prozentual ausgedrückt, wie viele der Aufträge oder Artikel innerhalb eines dem Kunden angenehmen Zeitraums ausgeführt werden können. In der heutigen digitalen Zeit erwarten Kunden vielfach einen 24-h-Lieferservice/Lieferzuverlässigkeit.
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