Kontaktplan = Besuchsplan (Kontaktperiodizität)
Der Kontaktplan oder Besuchsplan (= Kontaktperiodizität) legt die zeitlichen Abstände zwischen den einzelnen Verkaufskontakten innerhalb eines Verkaufsprozesses fest.
Bei Verkaufsprozessen, die nur aus einem Kontakt bestehen, entfällt die Frage nach der Periodizität.
Für jede Kundenklasse (ABC) muss die Kontaktperiodizität bestimmt werden-
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